Questions To Ask Before Using An Underfloor Heating Installer In Cardiff

1 min read

Approaching an underfloor heating (UFH) contractor for an accurate quotation can be a nerve-racking experience, especially for first-timers. Are they trustworthy? Are they as competent as they claim to be? Below, we’ve compiled a quick list of questions homeowners can use to gain confidence when establishing whether or not a given UFH contractor is truly worth their salt.

When Approaching 

UFH Contractors..

Ask for:

• Company registration number (if Limited)

• Customer reviews/testimonials

• H&S policy (if applicable)

• Image portfolio clearly showcasing previous works

• Proof of claimed insurances, accreditations or qualifications

• VAT number (if VAT registered)

Ask whether:

• Any project phases will be assigned to subcontractors

• Any warranties will be given

• Quotations are free or paid for

• Risk Assessments and/or Method Statements (RAMS) are applicable

• The property can be lived in (if project involves major structural adaptations) 

 Ask who:

• Handles applications for necessary permits/permissions (again, if project includes extensive structural modifications) 

• Is typically responsible for waste disposal (i.e., client or contractor)

• Is their dedicated site manager(s)

Before Accepting UFH 

Contractors’ Quotations..

Ask for:

• Clarification of vague quotation lines

• Confirmation of acceptable working hours

• Contract - printed and/or electronic

• Estimated project duration

• Payment terms and conditions

• Realistic start date

Ask how:

• Changes to the scope of works will be handled

• Delays might affect the project duration

• Energy efficient the UFH system will be

• Household disruption can be minimised

• Information shall be communicated

• Snags will be addressed

Looking for an underfloor heating contractor who ticks all the right boxes?

Get in touch with the specialists @ floorheat T: 029 20 025 779 | E: info@floorheat.co.uk

AUTHOR BIO

This article was written by Jon Sainsbury, one of Cardiff's leading experts in home building and improvement services. With the support of his team, Jon is determined to lead the way in reinforcing customer centric practices in South Wales' home services industry.